Regis Hotel Spa - Panajachel

thermal pools, helpful pool attendants, spacious double room

No potable water available after the welcome bottle!!! The absence of amenities like a tea kettle is surprising, especially with unreasonable charges for hot water!!! The rooms didn't resemble the photos online, quite disappointing.

The total stay was perfect on a recent visit here. The setting of hotel was perfect, right in the heart of the action...

Wi-Fi was very poor, made me a little nervous.

it was fantastic base for travelling to panajachel, i was glad to stay there. really enjoyed the double room with balloons, wouldn't mind staying there all day. the staff were all very attentive, which was unquestionably a plus.

The bathroom I had was very small.

pleasant stay with some room for improvement

The gardens were beautiful. We appreciated the attention to our dog, receiving poop bags, a comfy dog bed, and a water bowl. Breakfast was good and was really nice! The easy walk to downtown made exploring very convenient too.

Some areas could benefit from better lighting.

Lovely pool, parking onsite. No charge for wake up service and ironing too.

Quaint hotel, staff were amazingly attentive and the location was ideal so near buses to other destinations. I liked the room with balloons, the bed was comfortable. Location: the venue was so close to bars, restaurants, stalls and shops. A few times I ate at Almendros, located within a close distance from the hotel.

Convenient location near coffee tables in the gardens allows for relaxed outdoor seating. The hot tubs provide a unique escape.

Lacked amenities beyond hot tubs, which might disappoint those expecting more. There seems to be an odd policy with charging for hot water. I ended up questioning whether I'd be charged for breathing next. Breakfast hours were a hassle, with limited options and late service just when you want to get moving.

The ambiance of the hotel is lovely, tucked away from the busy streets of Panajachel. Enjoyed the hot springs and friendly staff. The WiFi was only available in the restaurant area, and the room could benefit from a few more amenities for added comfort.

Great fit for strolling around Panajachel with excellent value for money. The tropical gardens were fine, especially the hot tubs. Make sure to ask for the sauna a few hours in advance.

The hot thermal pool was very nice-so relaxing after a long day! The room was clean, but the layout felt a bit cramped. A great stay 😊

Regis Hotel Spa features beautiful gardens and a relaxing atmosphere that instantly soothes. The accessible pathways and charming rustic décor. The thermal pools were a perfect way to unwind after a day of exploring.

Some rooms could use better lighting and updates.

would be happy to recommend for a mini-break over the weekend

Enchanting hotel, well-maintained grounds, with an really good spa that features thermal pools, and a friendly staff that is always attentive to your needs.

Everything went smoothly.

Regis hotel spa is a true oasis. The hot spring pools nestled in the garden are perfect for relaxation. The staff is kind and helpful, always ready to assist. The lush greenery creates a peaceful atmosphere, and those mineral-enriched waters are just heavenly after a day of exploring.

do recommend

A hidden gem with stunning hot springs and lush gardens! The spa was amazing, and the massage was one of the best I've ever had. Would definitely return!