thermal pools, helpful pool attendants, spacious double room

No potable water available after the welcome bottle!!! The absence of amenities like a tea kettle is surprising, especially with unreasonable charges for hot water!!! The rooms didn't resemble the photos online, which is quite disappointing.

pleasant stay with some room for improvement

The gardens were absolutely beautiful, creating a serene environment to unwind. We appreciated the attention to our dog, receiving poop bags, a comfy dog bed, and a water bowl. Breakfast was delightful and exceeded our expectations! ! The easy walk to downtown made exploring very convenient too.

However, some areas could benefit from better lighting.

Convenient location near coffee tables in the gardens allows for relaxed outdoor seating. The hot tubs provide a unique escape, perfect for unwinding after a day of exploration.

Lacked amenities beyond hot tubs, which might disappoint those expecting more. There seems to be an odd policy with charging for hot water, creating frustration when basic needs aren't met. I ended up questioning whether I’d be charged for breathing next. Additionally, breakfast hours were a hassle, with limited options and late service just when you want to get moving.

The ambiance of the hotel is lovely, tucked away from the busy streets of Panajachel. Enjoyed the hot springs and friendly staff. However, the WiFi was only available in the restaurant area, and the room could benefit from a few more amenities for added comfort.

Great fit for strolling around Panajachel with excellent value for money. The tropical gardens were stunning, especially the hot tubs. Make sure to ask for the sauna a few hours in advance.

The hot thermal pool was incredible—so relaxing after a long day! The room was clean, but the layout felt a bit cramped. Overall, a great stay! 😊

Regis Hotel Spa features beautiful gardens and a relaxing atmosphere that instantly soothes. The accessible pathways and charming rustic décor make it a delightful retreat for seniors. The thermal pools were a perfect way to unwind after a day of exploring.

Some rooms could use better lighting and updates.

would be happy to recommend for a mini-break over the weekend

Enchanting property, well-maintained grounds, with an exceptional spa that features thermal pools for relaxing after a day of exploration, and a friendly staff that is always attentive to your needs.

Everything went smoothly.

regis hotel spa is a true oasis. the hot spring pools nestled in the garden are perfect for relaxation. the staff is incredibly kind and helpful, always ready to assist. the lush greenery creates a peaceful atmosphere, and those mineral-enriched waters are just heavenly after a day of exploring.

do recommend

A hidden gem with stunning hot springs and lush gardens! The spa was amazing, and the massage was one of the best I've ever had. Would definitely return!

A Tropical Oasis for Relaxation!

Our family thoroughly enjoyed the lush gardens and relaxing thermal pools. a perfect end to a day of exploration! The staff were attentive, promptly serving poolside refreshments.

Amazing spa vibes!

This place was a hidden gem! The garden and hot tubs were soooo relaxing. Checked in for a quick getaway and wasn't disappointed. Staff were really friendly, and the in-room breakfast was a nice touch. Just wish the rooms had better lighting. it was a bit hard to see at night.

Regis Hotel Spa is a gem! The lush gardens and thermal pools are straight-up paradise after a day of exploring. It's centrally located, making it easy to hit up local favorites like Almendros just down the road. Totally loved the chill vibe of the area.

However, the rooms could use a facelift—ours was kind of dated, and we were surprised to find it didn't have a microwave for our little one’s needs. Staff were well-meaning but had us feeling a bit stressed during mealtime prep.